Who blocks AI · #657 in the Majestic Million

robots.txt · checked 9 Nov 2026

Does zoho.com block AI crawlers?

No. zoho.com’s robots.txt lets all 19 AI crawlers we track crawl the site. Search engines such as Googlebot and Bingbot may crawl it.

GPTBotAllowed OAI-SearchBotAllowed ClaudeBotAllowed PerplexityBotAllowed Google-ExtendedAllowed CCBotAllowed

robots.txt: www.zoho.com/robots.txt · 150 lines
llms.txt: found
Checked: 9 November 2026, as canaicrawl. We check again every week.

Every bot, and the line that decides

Search engines

Bot	Operator	robots.txt	Deciding line
`Googlebot`	Google	Allowed	no rule matches the home page
`Bingbot`	Microsoft	Allowed	no rule matches the home page
`DuckDuckBot`	DuckDuckGo	Allowed	no rule matches the home page
`Applebot`	Apple	Allowed	no rule matches the home page
`PetalBot`	Huawei	Allowed	no rule matches the home page
`YandexBot`	Yandex	Allowed	no rule matches the home page
`Baiduspider`	Baidu	Allowed	no rule matches the home page

AI search

Bot	Operator	robots.txt	Deciding line
`OAI-SearchBot`	OpenAI	Allowed	no rule matches the home page
`PerplexityBot`	Perplexity	Allowed	no rule matches the home page
`Claude-SearchBot`	Anthropic	Allowed	no rule matches the home page
`DuckAssistBot`	DuckDuckGo	Allowed	no rule matches the home page
`Amazonbot`	Amazon	Allowed	no rule matches the home page
`YouBot`	You.com	Allowed	no rule matches the home page

AI training

Bot	Operator	robots.txt	Deciding line
`GPTBot`	OpenAI	Allowed	no rule matches the home page
`ClaudeBot`	Anthropic	Allowed	no rule matches the home page
`Google-Extended`	Google	Allowed	no rule matches the home page
`CCBot`	Common Crawl	Allowed	no rule matches the home page
`Applebot-Extended`	Apple	Allowed	no rule matches the home page
`GoogleOther`	Google	Allowed	no rule matches the home page
`Meta-ExternalAgent`	Meta	Allowed	no rule matches the home page
`Bytespider`	ByteDance	Allowed	no rule matches the home page

User-triggered fetchers

Bot	Operator	robots.txt	Deciding line
`ChatGPT-User`	OpenAI	Allowed	no rule matches the home page
`Claude-User`	Anthropic	Allowed	no rule matches the home page
`Perplexity-User`	Perplexity	Allowed	no rule matches the home page
`MistralAI-User`	Mistral	Allowed	no rule matches the home page
`Meta-ExternalFetcher`	Meta	Allowed	no rule matches the home page

SEO tools

Bot	Operator	robots.txt	Deciding line
`AhrefsBot`	Ahrefs	Allowed	no rule matches the home page
`SemrushBot`	Semrush	Allowed	no rule matches the home page
`MJ12bot`	Majestic	Allowed	no rule matches the home page
`DotBot`	Moz	Allowed	no rule matches the home page

View www.zoho.com/robots.txt · 150 lines

1# ------------------------------------------

2# ZOHO Corp. -- http://www.zoho.com

3# Robot Exclusion File -- robots.txt

4# Author: Zoho Creative

5# Last Updated: 02/11/2026

6# ------------------------------------------

8User-agent: *

9Allow: */crm/lp/

10Allow: /.well-known/

13# unwanted list taken from zoho search list

15Disallow: /unsubscribe-thankyou.html

16Disallow: */t/

17Disallow: */noindex/

18Disallow: /test.html

19Disallow: */search-results.html

20Disallow: /nl/crm/sales-assistant-delete.html

21Disallow: /analytics-plus/

22Disallow: /notfound.html

23Disallow: /fbl/faq.html

24Disallow: /fbl/howitworks.html

25Disallow: /fbl/terms.html

26Disallow: /fbl/home.html

27Disallow: /fbl/logout.html

28Disallow: /connect/social-intranet.html

29Disallow: /showtime/.requestinvite.html.swp

30Disallow: /extensions/eventack.html

32# unwanted list taken from zoho search for zoho

34Disallow: /crm/Templates/

35Disallow: /rip/

36Disallow: */lp/

37Disallow: /lenovo/

38Disallow: /creator/oldhelp/

39Disallow: /es/crm/

40Disallow: /invoice/de/

41Disallow: /invoice/es/

42Disallow: /invoice/fr/

43Disallow: /invoice/it/

44Disallow: /invoice/cn/

45Disallow: /invoice/jp/

46Disallow: /invoice/kr/

47Disallow: /invoice/se/

48Disallow: /invoice/nl/

49Disallow: /invoice/pt/

50Disallow: /security/hall-of-fame.html

51Disallow: /autodiscover/

52Disallow: /news/

53Disallow: /crm/design/

54Disallow: /crm/help/crm-transition/

55Disallow: /eu/

56Disallow: /crm/onboarding/

57Disallow: /recruit/helpnew/

58Disallow: /web-double-optin-confirmation.html

59Disallow: /privacy/zoho-group.html

60Disallow: /privacy-draft.html

61Disallow: /journal-subcriber.html

62Disallow: /people/oldhelp/

63Disallow: /zoholics/exhibitormanual2019/

64Disallow: /analytics/help/onpremise/api/

65Disallow: /crm/help/developer/

66Disallow: /arts/library/

67Disallow: /art/gallery/

68Disallow: /sites/default/files/privacy/archived/

69Disallow: /privacy/archived-versions.html

70Disallow: /crm/developer/docs/functions/failure-rerun.html

71Disallow: /creative/

72Disallow: /travel/

73Disallow: /sites/default/files/creator/archive/

74Disallow: /ru/

75Disallow: /tr/

76Disallow: /fr/motivator/

77Disallow: /de/motivator/

78Disallow: /pt-br/motivator/

79Disallow: /es-xl/motivator/

80Disallow: /nl/motivator/

81Disallow: /id/motivator/

82Disallow: /th/motivator/

83Disallow: /ar/motivator/

84Disallow: /jp/motivator/

85Disallow: /it/motivator/

86Disallow: /vi/motivator/

87Disallow: /manotest/

88Disallow: /einvoice/

89Disallow: /in/einvoice/

90Disallow: /services/

91Disallow: /cliq/cliqtrix/

92Disallow: /cmstest/

93Disallow: /creativetest/

94Disallow: /workplace/nic/

95Disallow: /creator/payroll/

96Disallow: /store/apex/help/

97Disallow: /store/marketing-agency/help/

98Disallow: /us/payroll/v1/help/

99Disallow: /sa/payroll/

100

101

102

103

104

105# PDF Files blocked from indexing

106Disallow: /sites/zweb/images/crm/sales-cadence.pdf

107Disallow: /sites/zweb/images/workplace/pdf/saas-affiliate-marketing.pdf

108Disallow: /sites/zweb/images/workplace/pdf/affiliate-marketing-guide.pdf

109Disallow: /sites/default/files/commandcenter/commandcenter-as-a-service-helpdoc.pdf

110Disallow: /sites/zweb/images/crm/signup_onboarding_loader.mp4

111Disallow: /desk/images/desk-pricing-inr.pdf

112Disallow: /desk/images/desk-pricing-usd.pdf

113Disallow: /sites/default/files/desk/zoho-plan-comparison-eur.pdf

114Disallow: /sites/default/files/desk/zoho-plan-comparison-gbp.pdf

115Disallow: /sites/default/files/desk/zoho-plan-comparison-usd.pdf

116Disallow: /sites/default/files/desk/zoho-plan-comparison-inr.pdf

117Disallow: /sites/default/files/crm/command-center.pdf

118Disallow: /zoholics/Folleto-Zoholics-Mexico-2016.pdf

119Disallow: /sites/zweb/images/jp/crmplus/zohocrmplus-feature-list.pdf

120Disallow: /sites/zweb/images/crmplus/images/zohocrmplus-feature-list.pdf

121Disallow: /sites/zweb/images/crm/the-forrester-case-for-democratizing-crm.pdf

122Disallow: /sites/zweb/images/crm/gartner-cso-2025.pdf

123Disallow: */zlp/

124Disallow: /projects/help/rest-api/

125Disallow: /om/payroll/

126Disallow: /bh/payroll/

127Disallow: /kw/payroll/

128Disallow: /qw/payroll/

129Disallow: /payroll/api/v1/introduction/

130

131

132

133

134User-agent: Googlebot-Image

135

136Disallow: /branding/images/dont-04.png

137Disallow: /branding/images/dont-03.png

138Disallow: /branding/images/dont-02.png

139Disallow: /branding/images/dont-01.png

140Disallow: /sites/zweb/images/zoho_general_pages/branding/dont-1.png

141Disallow: /sites/zweb/images/zoho_general_pages/branding/dont-2.png

142Disallow: /sites/zweb/images/zoho_general_pages/branding/dont-3.png

143Disallow: /sites/zweb/images/zoho_general_pages/branding/dont-4.png

144

145

146User-agent: zs-crawler

147User-agent: zoho-scrapy

148Allow: /

149

150Sitemap: https://www.zoho.com/sitemap-index.xml

What do the bots actually get?

This page reads robots.txt, which states what zoho.com asks of crawlers. A firewall or CDN can still refuse a bot that robots.txt allows. The live check requests the page as each bot and shows the status it gets.

Run a live check on zoho.com Test a path in the robots.txt tester

History

19 October 2026: first checked.

Questions

Does zoho.com block GPTBot?

No. zoho.com’s robots.txt lets GPTBot crawl the site. GPTBot is OpenAI’s crawler for training data; blocking it doesn’t affect ChatGPT search, which uses OAI-SearchBot. Checked 9 November 2026.

Does zoho.com block ClaudeBot?

No. zoho.com’s robots.txt lets ClaudeBot crawl the site. ClaudeBot is Anthropic’s crawler for training data. Checked 9 November 2026.

Does zoho.com block Google-Extended?

No. zoho.com’s robots.txt lets Google-Extended crawl the site. Google-Extended is the token that controls whether Google may use pages for Gemini training and grounding; it doesn’t affect Google Search. Checked 9 November 2026.

Does zoho.com block PerplexityBot?

No. zoho.com’s robots.txt lets PerplexityBot crawl the site. PerplexityBot is the crawler that indexes pages for Perplexity’s answers. Checked 9 November 2026.

Can ChatGPT search find zoho.com?

Yes. zoho.com’s robots.txt lets OAI-SearchBot crawl the site. OAI-SearchBot is the crawler behind ChatGPT search; blocking it keeps the site out of ChatGPT’s search answers. Checked 9 November 2026.